Mail set-up

For sending emails (transaction emails and mail campaigns), Klubs uses an email delivery service.
This helps your club in sending, receiving and tracking these emails.

This is a separate service that guarantees high delivery.

Important is the management of the shipping address, as this largely determines the degree of delivery.
There are two possible options:

  • Clubs shipping address – yourclub@klubs.be
    such as vlerickalumni@klubs.be
  • club shipping address - president@yourclub.be
    such as info@concorde-philotaxe.be

It is important to communicate your choice to Klubs to set up the klubs mail address on the one hand, or check the dns settings on the other.

clubs shipping address

With a klubs shipping address, emails are sent from a klubs mail address such as yourclub@klubs.be.

When sending this is not visible, the sender's name is taken from the settings.

The advantage here is that klubs.be is a controlled and clean IP address with thus very decent spam scoring.

It is important to provide the specific @klubs.be mail address to Klubs to then set it up that way and set up a forward to the secretary.

Club shipping address

If your association has its own domain name (yourclub.be), you can use your own club address, such as president@yourclub.be, as the sender address.

To optimize mail, adjustments are then required in the DNS
(optimized by your club's domain name administrator)
- TXT records: fixed Clubs value
- MX records: variable value to be received via admin@klubs.be
- CNAME: fixed Clubs value

De specifieke settins zijn te vinden bij de Settings / Integraties / Mailgun.
– https://yourclub.klubs.be/settings_integrations_customdomain
Waar hieronder <yourclub> gewijzigd wordt door de specifieke domeinnaam.

With the option to have this verified.

Here is an example of the DNS settings for Sending (TXT, MX) and Tracking (CNAME)
- DNS Settings.

TXT Records

Record: mg.yourclub.be
Value: v=spf1 include:mailgun.org ~all

Record: smtp._domainkey.mg.yourclub.be
Value: to be received from admin@klubs.be
example: k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4G... (about 224 characters)

MX RECORDS - note, on subdomain mg only. 

mg.yourclub.be
mxa.mailgun.org
Prio 10

mg.yourclub.be
mxb.mailgun.org
Prio 10

CNAME

email.mg.yourclub.be
mailgun.org

Important, with your own club mail address, is to send a screenshot of it after setup to check the dns settings.