Governance Context

Privacy Statement

The enclosed Privacy Statement is the Standard Privacy Statement. All members agree to this during Member Registration or Member Activation. Clubs – Privacy Statement – Privacy Statement 1. Why this privacy statement...

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Terms and Conditions

The Association's activity platform offers its members the opportunity to purchase Memberships or Activity Memberships online. These General Terms and Conditions apply to any order placed by a member of the...

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Processor Agreement

As an Association, personal data is managed and processed. This creates the who processes accountability. Establishing processor agreement is part of this.The Association is responsible for the data...

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Data Protection

Privacy by design All necessary measures within GDPR are built into Klubs as standard. Some of these measures: Consent or explicit and informed consent for all stored data Protection of member data in a...

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Continuity plan

A Continuity Plan for a software platform is a strategic approach that describes how the software, data and services will be protected and preserved to ensure operational continuity even in the event of unforeseen...

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Support and Releases

We strive to provide you with the best possible support and functionality. Therefore, we have optimized our approach to support and software releases. Support approach We distinguish between two types of support questions in order to provide you with the...

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Service and Support Level Agreement (SLA).

This Service and Support Level Agreement ("SLA") describes Klubs.be's commitments regarding the availability of its services and support for its platform. This document is intended to provide clarity to...

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